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Help Desk Support

24/7 Support

Computing Technologies specializes in the setup, installation, configuration, and support of servers, computers, and data networks. We will help you choose, install, configure, and maintain the right hardware and system software for your organization. We take the worry out of maintaining and supporting networks, servers, and workstations. We believe in doing whatever it takes to prevent problems before major issues occur.


We offer support services that include on-site and remote services as well as 24/7/365 monitoring and management of your critical devices, applications, systems, networks, and databases.


The Help Desk Process

Submit Ticket

Customers submit a ticket via our installable application, on our website, or via phone call.

Ticket Assigned

Your ticket is assigned to a technician who is familiar with your business and your specific issue.


Your technician will work with you either remotely, or on site to troubleshoot your issue.


The technician will document the resolution to your ticket, which is kept in our reference database.

We have implementation specialists ready to get you started or answer any questions.